Seagate Expansion 1TB External HDD – USB 3.0 for Windows and Mac with 3 yr Data Recovery Services, Portable Hard Drive (STKM1000400)

must have
value for money, storage good, good connectivity, very durable

Working good.
Working good. All my previous 2tb drives are gonr within one week of copying data and after replacement also same problems, all with USB pin on drive end and very stiff cable.This one working fine from last 6 months. Now a days drives are not reliable, 15 years back Seagate drives of 500 and 1 tb are so reliable, i still use them.Defineley u need data backup.

Scam on Amazon by Seller
Recently, I ordered a 2TB Seagate HDD on Amazon, and it was delivered the same day. However, the real issue started after I received it. The HDD arrived in brand-new packaging and appeared to be in perfect condition, but when I connected it to my laptop, it was not getting recognized.I tried all possible troubleshooting methods available online, but nothing worked.Amazon Customer Support ExperienceWhen I contacted Amazon customer care, I was shocked to learn that they wouldn’t offer a return or even a replacement. Instead, they asked me to take the HDD to a Seagate service center, saying it was no longer their responsibility and had to be handled directly by the manufacturer.# Service Center HassleUpon searching for Seagate service centers in Karnataka, I found that there was only one service center—located at SP Road, Bangalore.When I visited the center, the experience was terrible:- The support staff had a rude attitude and barely communicated properly.- They asked me to register a complaint on a third-party website instead of addressing the issue directly.- After raising the complaint, they didn’t even check the device; they simply collected it and told me I would receive a replacement after a week.When I asked what if the replacement also didn’t work, they confidently assured me that it would. However, when they handed me an acknowledgment slip, I noticed something suspicious—it stated that since I was returning a new device, the replacement would be a refurbished unit, and I had to sign it.With no other option, I signed the document and left.# Refurbished HDD Instead of a New OneAfter a week, I received the replacement—which I assume was a refurbished unit. Fortunately, it worked fine, but the entire process felt like a scam.What I Learned from This Experience1. Possible Seller Scam – It seems like some sellers might be deliberately shipping defective units, knowing that many customers won’t go through the hassle of visiting a service center.2. Amazon Doesn’t Help – Even for defective items, Amazon refuses to offer returns or replacements, forcing customers to deal directly with the manufacturer.3. Service Center Issues – Seagate has only one service center in all of Karnataka, and their support process is inconvenient and frustrating.4. Refurbished Instead of New – Even after paying ₹7,000 for a new HDD, I was forced to accept a refurbished replacement.This experience raises serious concerns about the authenticity of products sold on Amazon and the lack of customer protection in such cases.

Fast, Portable, and User-Friendly Drive
I received the Seagate Expansion 1TB external hard drive with an available storage of 931GB, not 1024GB. The box included a Micro-B to USB Type-A cable along with the hard drive. A few warranty and support files were present by default. When I connected it to my Windows laptop, the plug-and-play setup was smooth, and file transfers were fast. For certain files and games, a bit of setup was required before use. It is compatible with both Windows and Mac, but formatting is required for Mac, and you will need to purchase a USB-C to Micro-B cable separately if you want to connect it to a MacBook. The hard drive is small, portable, and has a rugged design that makes it convenient to carry around. Overall, I am satisfied with its performance and build quality.

Great product

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