Ambrane Type-C to Lightning USB Cable, 22.5W Fast Charging, 480Mbps Data Sync Cable Compatible with iPhone, iPad, Macbook, iMac, AirPods, 1.25m (ABTL-125 Black)

Bad customer service
Dear Ambrane Support Team,I hope this email finds you well. I am writing to express my deepdisappointment and frustration regarding the customer supportexperience I have encountered while trying to resolve an issue with aproduct I purchased from Ambrane.On July 30, 2023, I placed an order for a cable : Ambrane 2in1 Type Ccharge and sync (Amazon Invoice number – BLR8-2549998) from Amazon,and initially, the product worked satisfactorily. However, after a fewdays of usage, the cable stopped working altogether. In my efforts toseek assistance and have the issue resolved, I have faced significantchallenges and setbacks.Firstly, I contacted the Ambrane helpline, and they advised me tovisit the nearest service center to get assistance with the faultycable. I followed their advice promptly and went to the service centerin Pune Hadapsar area (BG Telecom) with the expectation of receivingsupport to resolve the issue. However, my experience at the servicecenter was far from satisfactory.The service center employee informed me that they were unable togenerate a job sheet for my complaint because the model number of thecable was not available in their system. This lack of information ontheir end left me perplexed and frustrated, as I expected a moreseamless resolution process for a product purchased from a reputedbrand like Ambrane. They also advised me to leave the cable with themso that they can try to raise the request later. I called the themtoday to check for an update they said they are not able to progressanything and advised me to contact Ambrance support team.Furthermore, I contacted the helpline once again to report this issue.They generated a new complaint ID for me – S230914MH2133229. However,when I shared this new reference with the service center employee, Iwas met with indifference and told that it would be of no use. To myastonishment, the employee refused to assist me any further,effectively stating that I should come and collect the cable as theywere unable to help.This entire experience has been incredibly disappointing andfrustrating. As a customer, I have not only received a faulty product,but I have also been met with uncooperative and unhelpful customersupport, both on the helpline and at the service center. This lack ofresponsiveness and resolution is not what I expected when I chose topurchase Ambrane products.I believe in the quality and reputation of Ambrane, and I had hopedfor a more customer-centric approach to resolving issues. However, mycurrent experience has left me deeply unsatisfied.I kindly request that you take immediate action to investigate andrectify this situation. I urge you to ensure that your customersreceive the support and assistance they deserve when they encounterissues with Ambrane products. I hope to see a prompt resolution tothis matter and a return to the high standard of customer support thatAmbrane is known for.I look forward to a swift and satisfactory resolution to this issue.Please feel free to contact me at below number to discuss this matterfurther.

Affordable Yet Unpredictable: Ambrane Type-C to Lightning Cable
I recently purchased the Ambrane Type-C to Lightning Cable (ABTL-125) primarily for its attractive price point and advertised features. Initially, the cable performed well, providing fast charging and data transfer speeds up to 22.5W and 480Mbps, respectively. The 1.25-meter length and nylon braided design added to its appeal, suggesting durability and convenience for daily use.However, after approximately two months of regular use, the cable began to show signs of wear. The connectors started to feel loose, and charging became inconsistent, especially when my phone case was on. Some users have reported similar issues, with cables ceasing to function entirely after a short period.While the cable offers excellent value for its price, its longevity and reliability may be concerns for users seeking a long-term solution. It’s a suitable option for those needing a temporary or budget-friendly charging cable, but for consistent performance over time, investing in a more premium product might be advisable.

Stopped working, only lasted 4 months, but good pricing!
After using it so carefully then also it only lasted me 4 months!Quality should be good and durable!It stopped working without any damage!

⭐ 1 Star – Total Waste of Money!
⭐ 1 Star – Total Waste of Money!I bought this Ambrane iPhone cable thinking it would be a reliable option – BIG MISTAKE. It worked fine for the first few weeks, but within 2 months it completely stopped working. No signs of damage, no rough use – it just went dead on its own.For a brand that claims quality, this is pure disappointment. Charging stops randomly, it doesn’t connect properly to the phone half the time, and now it’s completely useless. Feels like cheap quality passed off as “premium.” You’re better off buying a generic cable from a roadside stall – at least you won’t feel cheated.